Terms of Service

Welcome to Brette. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using Brette, you agree to be bound by these Terms. Please read them carefully.

If you do not agree with any part of these Terms, you may not use our services.

1. Definitions

• "We," "Us," "Our" refers to Brette
• "You," "Your" refers to the user or customer
• "Services" refers to our e-commerce platform and related services
• "Products" refers to items available for purchase on our platform

2. Account Registration

To make purchases on Brette, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your password and account
• Be responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use

You must be at least 18 years old to create an account and make purchases.

3. Orders and Payments

Order Placement

• All orders are subject to availability and acceptance
• We reserve the right to refuse or cancel any order
• Prices are in Pakistani Rupees (PKR) and include applicable taxes
• Product prices may change without notice

Payment Methods

• We accept Cash on Delivery (COD) and online payment methods
• Payment information is processed securely through our payment partners
• For COD orders, payment must be made upon delivery
• Failed payment attempts may result in order cancellation

Order Confirmation

You will receive an order confirmation email once your order is successfully placed. This confirmation does not constitute acceptance of your order until the product is shipped.

4. Shipping and Delivery

• We ship to addresses within Pakistan via PostX
• Delivery times are estimates and not guaranteed
• Risk of loss and title pass to you upon delivery
• You must provide accurate delivery information
• Failed delivery attempts may result in return to sender

For detailed shipping information, please visit our Shipping Info page.

5. Returns and Refunds

We want you to be completely satisfied with your purchase. Our return policy includes:

• 7-day return window from delivery date
• Items must be unused, undamaged, and in original packaging
• Proof of purchase required
• Some items may be non-returnable

For complete details, please see our Returns & Exchanges page.

6. Product Information and Accuracy

We strive to provide accurate product information, but:

• We do not warrant that product descriptions are accurate or complete
• Product images are for illustration purposes
• Actual colors may vary due to screen settings
• We reserve the right to correct errors or inaccuracies

7. Prohibited Activities

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Engage in fraudulent activities
• Use automated systems to access the website
• Impersonate any person or entity
• Collect user information without consent

8. Intellectual Property Rights

All content on Brette, including but not limited to text, graphics, logos, images, and software, is the property of Brette or its content suppliers and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid for the product
• We are not responsible for delays or failures due to circumstances beyond our control
• We do not guarantee uninterrupted or error-free service

10. Indemnification

You agree to indemnify and hold Brette harmless from any claims, losses, liabilities, damages, costs, and expenses (including legal fees) arising from your use of our services, violation of these Terms, or violation of any rights of a third party.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Pakistan.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after changes constitutes acceptance of the modified Terms.

13. Termination

We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

14. Contact Information

If you have questions about these Terms, please contact us: