Privacy Policy

At Brette, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

By using our services, you agree to the collection and use of information in accordance with this policy. We comply with Pakistan's e-Commerce Policy 2.0 (2025-30) and international data protection standards.

1. Information We Collect

Personal Information

When you create an account or place an order, we collect:

• Full name
• Email address
• Phone number
• Delivery address(es)
• Payment information (processed securely through our payment partners)

Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your orders and account
• Providing customer support
• Improving our website and services
• Sending promotional emails (with your consent)
• Detecting and preventing fraud
• Complying with legal obligations

3. Information Sharing and Disclosure

We may share your information with:

• Delivery Partners: We share delivery information with PostX to fulfill your orders
• Payment Processors: Payment information is securely transmitted to our payment partners
• Service Providers: Third-party service providers who assist us in operating our website
• Legal Requirements: When required by law or to protect our rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure authentication mechanisms
• Regular security audits and updates
• Restricted access to personal data
• Data breach notification procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.

Types of cookies we use:

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us improve website performance
• Functional Cookies: Remember your preferences
• Marketing Cookies: Used for targeted advertising (with consent)

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a structured format

To exercise these rights, please contact us at privacy@brette.com

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: